Family-centered care is an extension of patient-led care that we at Manila Hearing Aid apply in all our clinics.  We encourage another member of the family to be with the patient during the hearing care consultation. 

The Manila Hearing Aid in Chinese General Hospital is our only clinic that’s located within a hospital.  Ear doctors or more commonly known as EENT in the Philippines are hospital-based. The Manila Hearing Aid branches are commonly found in major malls for accessibility, and not so much in leading hospitals, because we want to bring our services closer to our patients.  We know that coping with hearing loss happens in an environment that’s outside the hospital.

We make sure the family-centered care goes beyond the question of hearing aid price but focuses on the individual and how he can regain the self-esteem which was undermined by a hearing impairment. 

The wholehearted support of the family members is key in any treatment and goals that we set with our patients.  We believe such a commitment to this partnership is at the heart of any treatment plan and is beyond measure.