New Platforms

The free online hearing test is the first crucial step to answer your questions and allay your fears of hearing loss.  Made to be user-friendly, this online hearing test takes only 5 minutes to complete and the results will be emailed to you.

More importantly, a Manila Hearing Aid hearing care specialist will contact you to explain the results, address your questions and book you an appointment with an ear, noste, and throat (ENT) doctor.

This initial phone call is the second assessment before any hearing care solution is given.

Do you want to find out if you have a hearing loss? Take the free online hearing test now.

Hearing aid fitting, tinnitus evaluation test, and other face-to-face interventions under our flagship hearing evaluation covered in this program.

Responding pro-actively to the call of this difficult time, our hearing care specialists are the ones going to our patients who are usually between 65 and 75 years of age. They are the ones most vulnerable, due to pre-existing health conditions, to the virus.

Learn more the steps in this hearing care home service to avail of it.

At this time of general community quarantine where communication with your family and loved ones is crucial, we are doing our best to ensure that your hearing aids are fully functional.  We started the new process of securing hearing aid batteries for all our patients in Metro Manila and peripheries of Luzon. 

We have outlined the steps when placing orders for hearing aid battery replacement.

The hearing aids that you purchased from our clinics passed the stringent standards as they are the world-renowned brands, Phonak and Oticon, when it comes to quality hearing aids.

However, like any gadget that we use on a regular basis after years of use, these are subject to wear-and-tear and may need to be checked by our technician.

We have foreseen this need during this time of the coronavirus pandemic.

Without leaving your home, you may send your hearing aid for repair.  We regret, however, to inform you that cleaning and regular maintenance of your units will not be included at this time.

Before you send your hearing aid, a hearing aid specialist will do an initial assessment through an online consultation with you to make sure it is truly non-functioning and is qualified for repair.

Please go to Hearing Aid Repair Services for the list of requirements, guidelines and procedures in .

We have made online hearing care consultation very accessible and completely within your reach.

We made our hearing care specialists available 24/7, well almost!  Within work hours, you can book an appointment with any of them to consult them with just about anything related to preserving your hearing or nagging questions about a possible hearing impairment.

They will be glad to answer any questions that you may have.

Our Hearing Care Specialist (HCS) ON-CALL program is also an.”Ask Me Anything” AMA program introduced during this time of ECQ.

 

MHACares: Our New Online Services Platforms

As the impact of the crisis escalates and ways of doing things have changed, we remain fully committed to provide you with the support and guidance that you need at this critical time.  Your hearing health care remains our priority.

We started new online service platforms which we call the MHACares.  

With MHACares Remote Support, there’s no in-office appointment needed, and we can:

  • Connect with you, our patients, in real-time, with both audio and video
  • Adjust your hearing aids, and repair existing ones;
  • Fit you new hearing aids in the comfort of your home, guided by our expert hearing care specialists;
  • Assuage your fears, validate your hearing care and propose solutions from the get-go
online hearing test

We’re committed to get you connected at this time of crisis

At this time of the pandemic…

 It has been weeks of huge change for all of us, and our hearts go out to anybody who has suffered a great loss and who continues to face the real threat on one’s health, life and economic situation during the global pandemic. 

Manila Hearing Aid stands ready to support you, our patients, during these unprecedented times. We’ve taken several steps to continue business operations while maintaining a safe environment for you, your families and our employees.

Although most of our clinics remain closed during modified ECQ, we foresee that the gradual return to normal operations will require major adjustments.  Many will still not be able to go out of their homes to avail of our services, and rightly so.  Hence, we offer these new online service platforms so you will always be in the loop of mainstream conversation at home and in your new safer-at-home workplaces.

We give you better options by providing free online hearing tests, hearing aid recommendations, hearing aid repairs, and replacement of hearing aid batteries all done REMOTELY or through ONLINE transactions. Rest assured that our employees will follow strictly all the sanitation protocols when receiving your hearing aids for repairs and when we send them back to you through couriers.  And if hearing aid fitting requires that our staff goes to you, then we can schedule a home service through this channel.  We encourage you to follow the steps and FAQs in each workflow.

 We are all in this together. We will guide you every step of the way as we navigate the new frontiers and precautionary measures required of the global pandemic.

 

The Manila Hearing Aid Team

Timely

We couldn’t wait for things to go back to normal. So, we are taking these steps to reach you in the soonest possible time.

Dedicated Workforce

Our hearing care specialists that have attended to your needs in our clinics are now equipped to answer all your questions. Designated staff will call you and will use Microsoft Teams when explaining their recommendations.

Fast & Safe

Our staff will get back to you within the next 3 days from the day the transaction has been logged to ensure a fast turnaround time.  Likewise, our technician who will handle your hearing aids follows a strict sanitation protocol upon receipt of the said unit in our main clinic up to the deployment of your hearing aid.