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Clinic Associate

Roving associate for South and North of Metro Manila MHA Clinics


Job Summary:

Under the general supervision of the Clinic Manager, the Roving Clinic Associate is primarily responsible for welcoming patients/clients alongside assisting the Hearing Care Specialist in providing better service to the clients/patients, in conformity with the company’s strict compliance and standards for Clinic Associate.


Major Responsibilities:

  • Welcomes patients and visitors by greeting them, in person or on the telephone; answering or referring inquiries.
  • Optimizes patients' satisfaction, provide time by scheduling appointments in person or by telephone.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Submits monthly to management the list of free batteries given to patients along with a survey letter, battery card member update, and promotional giveaway monitoring.
  • Cashiering duties (e.g. Handle bank deposits, issuance of receipts.)
  • In charge of submission of daily CDCR to accounting department. Shall see to it that the deposit slips are signed by the OIC before sending CDCR to the accounting department.
  • Maintains inventory of batteries by checking stock to determine inventory level and anticipating needed supplies.
  • Do outbound telephone calls for hearing aid candidates and old patients.
  • In charge of forwarding monthly list of all email addresses of patients to the management.
  • Maintains efficient operations by following policies and procedures; reporting needed changes.
  • Contributes to the team effort by accomplishing related results as needed.
  • Performs other functions which may be assigned by the immediate superior from time to time.

Qualifications:

  • College graduate of any four (4) year course
  • Must be flexible and willing to be a Roving Clinic Associate for South and North Metro Manila Clinics
  • Must be organized, detail-oriented and trustworthy
  • With good interpersonal and communication skills
  • With pleasing personality
  • Customer Service experience is an advantage
  • Can start immediately
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Send your curriculum vitae at hrofficer@manilahearingaid.com.ph or fill-out this form (via Google Form).


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