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We are looking for a
E-Commerce Specialist



The E-commerce associate monitors and manages all commercial transactions of Manila Hearing Aid E-Commerce platform and others such as Lazada, MHA Online, Online Battery Hotline

KEY TASKS AND JOB RESPONSIBILITIES:

  • Reports to the Sales Head in all online sales transactions and processes
  • Ensures on-time delivery of all orders online to the customers
  • Works closely with Marketing in the development of visually appealing, accurate, and up to date content of the online stores.
  • Coordinates with supply chain team in the availability, packaging, and shipment of orders online to the consumers
  • Monitors online sales report and analyzes sales performance across all available online channels of MHA
  • Tap potential leads to grow online business of MHA
  • Provide insights on customer shopping trends to support assortment selection and identify assortment gaps.
  • Works with Social Media Specialist and Telemarketing in ensuring proper implementation of MHA online campaigns
  • Supporting the team with any ad-hoc requirements

QUALIFICATIONS AND SKILLS

  • Ability to handle multiple tasks simultaneously, maintain focus, and adapt to a variety of challenges
  • Ability to conduct detailed procedures in a time constrained environment
  • Good written and verbal communication skills
  • Strong sense of time organization and urgency
  • Able to work independently and within a team

PREFERABLY WITH THE FOLLOWING EDUCATION AND CREDENTIALS:

  • Has knowledge and a good understanding of the E-commerce management platforms such as Shopify, Lazada, Shopee
  • 1+ year’ experience with website maintenance and reporting from a similar background
  • Experience with content, product & inventory management
  • Experience in customer service industry
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Send your curriculum vitae at hrofficer@manilahearingaid.com.ph or fill-out this form (via Google Form).

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